Norby AI

Chatbot tools for customer service usually gate the useful parts behind a paywall, but Norby AI gives a lot away on its free plan.

Norby AI is an AI chatbot and customer service tool that automates support replies and sales conversations on your website.

The free tier covers unlimited domains, unlimited GPT requests, unlimited widgets and unlimited team seats.

The limit is chatbot training.

Free accounts get 4,000 characters, which equals one automation, and support comes from the community with a self-guided setup.

Paid plans raise that ceiling.

Basic is 9 a month for 12,000 characters (3 automations), email support and early access to updates.

PRO is 50 a month for 60,000 characters (15 automations), priority support, an onboarding call and direct input on new features.

Each plan lists a charge of 0.18 per automation per day, so check how that applies to your usage before you commit.

Norby AI fits small teams that want to try a no-code support or sales bot without paying up front.