PenPal

You upload a knowledge base, and PenPal turns it into a chatbot that answers visitor questions on your website, WordPress site or Shopify store.

PenPal is an AI chatbot and business copilot that aims at one job: getting website visitors to become customers.

The bot works out what a visitor is asking and replies in a human-like way, so common questions get an answer without someone on your team stepping in.

The quality of the answers depends on what you feed it, so the knowledge base you upload matters.

A thin or outdated document set will give thin or outdated replies.

PenPal also goes beyond the website chat widget.

It offers digital NFC business cards, which let you share contact details with a tap, and AI clones meant to support networking.

Those extras make it a mixed product: part customer service chatbot, part lead generation tool, part networking aid.

If you only want support automation, you may not need the cards or clones.

If you want one place for both customer engagement and networking, the combination is the main draw.