Tidio

Some Tidio features sit behind a premium plan, so check what your use case needs before committing. Tidio is an AI customer service platform that automates support and helps convert website visitors into leads.

Conversations from multiple channels land in a single inbox, which keeps a small team from juggling separate tools.

Automation is built with Flows, a no-code builder, so you can set up chatbot logic without writing code, though deeper customization may call for some technical knowledge.

Tidio connects with popular platforms and is meant to scale from small shops to larger businesses.

The AI chatbot cuts down repetitive work for your team, but its answers are only as good as the training data you give it.

Expect to spend time getting that data right.