VOC AI

Amazon review analysis with 30 reports a month is the entry point on VOC AI, a customer experience platform that combines AI research, market insights and customer service.

The Pro plan starts at $79 a month and covers one account, 30 market insight reports, 1,500 AI Assist uses, a browser extension and more than 10 AI seller tools.

A free trial is offered.

The Team plan is geared toward growing brands.

It has one admin account and five sub-accounts, 150 reports a month for both review analysis and market insights, 20 social listening reports, daily social media monitoring, 7,500 AI Assist uses and an AI image creation feature that is still in beta.

Enterprise removes the caps on accounts and reports, and adds unlimited social mentions, AI listing optimization and Shulex copilot.

Larger teams need to request a demo for it.

VOC AI is clearly built around sellers and product researchers, so it suits marketplace-focused teams more than general support desks.

There is also a freemium option.