XpressBot

You build conversation flows in a visual drag-and-drop editor, connect your messaging accounts, and XpressBot handles the replies, broadcasts and customer records from one place.

XpressBot is a chatbot and CRM platform that works across WhatsApp, Facebook, Instagram and Telegram, so a small team can answer customers on several channels without juggling separate inboxes.

On WhatsApp you can sell from catalogs and send broadcasts to your contacts.

Inside the CRM side, you manage team members and split contacts into segments, which helps when different groups need different messages.

Store owners will care about the integrations: WooCommerce and Shopify are both supported, along with other third-party apps.

The category here is a bit broad.

XpressBot sits somewhere between an AI chatbot builder, a marketing broadcast tool and a lightweight CRM, so it suits businesses that want those jobs in one product rather than three.

Developers can also look at it as an AI API option.